FAQs

Payment

How do I pay for my tour package?

We accept Visa, MasterCard, AMEX and Diners Club credit cards, as well as wire transfers. If you have any further questions regarding payments, please do not hesitate to ask your travel advisor at the time of booking.

What about additional taxes and how much should I expect to pay?

Local sales tax (IGV) is 18%. Foreigners are exempt of it at hotels only. To be eligible for the exemption, you need to present your passport with an entry visa valid for 60 days or more, an official migration stamp, and an Andina Migration Card with stamp. All these documents are issued to foreigners upon arrival to the country.

Are airport taxes included and if not how much should I budget?

Airport taxes are included in plane ticket prices when we purchase them for you.

Reservation

How do we book our domestic flights?

You may contact us to arrange your domestic flights. We offer very competitive rates and pre-purchase all domestic transportation for 95% of our clients. You may also purchase domestic airfare through the Internet.

Where should I purchase my international airfare?”

We do not usually purchase international airfare for our clients, but can and often do so if requested. Generally we recommend purchasing international airfare online on one of the many websites, as you can find good deals there. Some that we recommend are www.kayak.com, www.skyscanner.net and www.expedia.com. Our travel advisors can tell you which times you should arrive and depart on your tour package.

What is your refund policy?

Please check our terms and conditions page for details on this.

How do I organize an optional excursion during my vacation?

If you wish to take an optional excursion when you are already traveling with us, all you need do is contact us and we will do our best to arrange it.

Preparation for your Vacation

Is tipping included and if not, how much should I tip?

Tipping is not included. Peru in general is inclined to tip very little if they leave a tip at all. We at Peru Vacation Tours are inclined to follow a more liberal approach and feel that you should tip according to how well you were served.

Should I take cash or credit/debit cards?

Cash is recommended if you are on tours and traveling through towns, as not all shops and places accept debit/credit cards. Debit/credit cards are accepted at hotels, large shops and most restaurants. ATMs are widely distributed throughout most Latin American countries and are a quick and easy way to get cash. We recommend that you carry Peruvian Soles, as all places accept Soles and not everywhere accepts US Dollars.

Are US dollars and travelers checks accepted or should I change money before traveling?

US dollars are widely accepted in many locations and currency exchange bureaus are easy to find in larger cities. Travelers checks tend to receive much lower exchange rates than US Dollars, meaning you lose money in the exchange. Travelers Checks are also not accepted in many places, so we recommend that you don’t use them.

Do you offer any travel insurance?

Currently, we do not offer travel insurance. We suggest that you purchase travel insurance to cover you during your vacation, particularly for your own peace of mind.

What vaccinations are recommended for my adventure?

There are no vaccination required unless you are traveling into the deep jungle, in which case you may need to be vaccinated against yellow fever and others. Of course clients are always advised to check with their local physicians the different cautions/vaccinations they should take for each destination (this will vary depending upon the nationality of the passenger). Also you are advised to check the CDC (Center for Disease Control and Prevention) website.

How can I prevent altitude sickness?

Altitude sickness is a common problem for visitors to Peru. Coca tea is easily available and a big help, although it does not work for everyone. Diamox is commonly used by visitors from the US and is a recommended product to use as are Sorochi or Gravol, both of which can be purchased over-the-counter upon arrival in most airports. We also recommend eating light meals for the first day and avoiding strenuous physical activities until you are acclimatized. See this blog post on how to prevent altitude sickness for more information.

What type of clothing should I bring for the Andes?

While traveling in the Andes you can expect highs of 80°s Fahrenheit and lows of 30°s (mostly during the nights and early mornings). The solution is to dress in layers. Jeans/trousers, a T-shirt and a pullover should be fine during the day. At night you can keep yourself warm with some locally bought alpaca sweaters, mittens and “chuyos” (sock-hats).

What is the appropriate type of luggage to bring?

We highly recommend bringing a backpack or day bag if you are doing any treks. Also, you are not allowed to take large suitcases on the train to Aguas Calientes (Machu Picchu), as there is no space. Your large suitcase, will normally be stored securely in your Cusco hotel until you return from Machu Picchu.

Are meals included?

Where stated in the itinerary, meals are included. We at Peru Vacation Tours prefer to give our clients the option to choose where they would prefer to eat. Peruvian cuisine is fantastic and the restaurants offer great value. We will be more than glad to give you a list of our personal favorites.

Do all hotel rooms have private bathrooms?

All the hotels have private bathrooms, clean facilities, charming architecture, single and double beds, friendly and efficient staff, and of course good locations. Most of our hotel rooms also have a telephone and cable TV with major international networks.